Unisex Champion tie-dye hoodie

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us by email: neex.online12@gmail.com. Please note that returns will need to be sent to the following address: 

If your return is accepted, we will send you a return label as well as instructions on how and where to ship your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions by email: neex.online12@gmail.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is damaged, damaged, or if you receive the wrong item so we can evaluate the issue and make it right.

Exceptions/Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

European Union 14 working days
Notwithstanding the above, if the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without giving any justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you as soon as we receive and process your return, and let you know whether or not the return has been processed. If approved, you will automatically be refunded to your original payment method within 10 working days. Please note that it may take some time for your bank or credit card company to process and post the refund as well.

If more than 15 working days have passed since your return, please contact us at neex.online12@gmail.com.

Shipping Policy - Deep walk

Processing Times
All orders are processed within 2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times
The estimated delivery time varies depending on the region and the shipping method selected:

Southeast Region: 3-7 business days
Other regions of World: 7-15 business days
Please note that delays may occur during times of high order volume, such as holidays.

Shipping Rates
Shipping rates are calculated at the time of checkout, based on the weight of the order and the customer's location. For orders over $150, we offer free shipping throughout the United States.

Order Tracking
Once your order has been shipped, you will receive an email with the tracking code and instructions on how to track your package.

Incorrect or Incomplete Addresses
Please ensure that you provide the correct address at the time of purchase. We are not responsible for delays or failures in delivery due to incorrect or incomplete information provided by the customer.

International Shipping Policy
Happy Dogs Shop currently ships worldwide.

Delivery Issues
If you do not receive your order within the estimated delivery time, please contact us at neex.online12@gmail.com

Contact
If you have any questions or concerns, our support team is available to assist you. Send us an email or visit our contact page.